FAQ

Q
My property information is wrong. How do I get it changed?
A
This site only displays the information provided by the Appraisal District. You will need to contact your Appraisal District and inform them of the wrong information. Each Appraisal District has their own procedure for reporting changes. Phone # (903) 454-3510.
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Q
How current is the information on your site?
A
The information is updated each afternoon and therefore accurate within twenty-four hours.
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Q
I don’t want my information available on the web. How do I get it deleted?
A
The data that is being presented on this website is public record and available under laws governing the public’s rights to access public information. This information is available from other sources, including the Appraisal Districts themselves. We cannot selectively remove or withhold this information.
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Q
Why do I get an error message that says ‘Request Timed Out’?
A
This error generally occurs when the search criteria is too broad to complete the search before the set time limit. Narrow the search down by providing additional search criteria.
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Q
I added my property result page to my bookmarks/favorites, but when I call it up, I get any error message. Why?
A
Search results pages are built dynamically at the time of a search based on information passed from a search screen. The search criteria is not saved with result page, so when you try to call up from a bookmark/favorite, the search criteria is missing, therefore the result screen cannot be built because no information was passed to it. You can save the search screens for basic searches, but for advanced searches, the search screens also depend on information being passed from the login screen, and cannot be bookmarked.
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Contact Information:

Mailing Address:
P.O. Box 1042
Greenville, TX 75403

Street Address:
2500 Stonewall Street Suite 101
Greenville, TX 75403

Phone: (903) 408-4000
Fax: (903) 408-4002

Customer Service Hours:
Monday-Friday 8:00am-4:30pm

Tax Assessor-Collector:
Randy L. Wineinger

Commerce Sub-Station
Phone: (903) 408-4001
Chamber of Commerce Office
1114 Main St. Commerce, TX 75428
Wednesdays ONLY 8:00am - 4:30 pm
(Closed 12:00-1:00pm for lunch)

Quinlan Sub-Station
Phone: (903) 356-2830
Fax: (903) 356-4467
112 E. Main St. Quinlan, TX 75474
Monday-Friday 8:00am- 4:30pm

We Accept:

A convenience fee of 2.35% will be added.